September 30, 2024
Hands-on workshop
Deliver insights and measure research impact
With John Lau
Dive deep into the world of UX research insights and performance measurement. This workshop focuses on translating complex data sets into clear, actionable insights and establishing performance metrics that inform your product roadmap.
Ideal for UX practitioners looking to enhance their analytical skills and drive evidence-based decisions. In this workshop, we will practice how to translate raw data sets into actionable insights. You may bring your research data or we can provide you with a use case to work with.
Monday, 30.9.2024, 16:00 - 21:00
at WSC sports, Abba Hillel Silver Rd 21, Ramat Gan
John Lau
A Customer Experience (CX) practitioner from New Zealand, may be familiar to some of you from the "Crafting Effective Research Plans" meetup we hosted in September 2023.
This year, John is offering two customized 5-hour workshops. These workshops will be interactive, hands-on, and highly relevant, designed to provide you with knowledge that you can immediately apply to become a better UX researcher.
What you will learn:
Analyze and Synthesize Data
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Correlating quantitative and qualitative data and synthesising them into actionable insights or assumptions.
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Learn the best method to enhance data sets with your knowledge of the field, the product, the org, and any additional context we have - using common analysis tools
Define and Measure UX Performance
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Setting up key performance indicators (KPIs) for UX metrics such as NPS, CSAT, and business metrics such as ROI, conversions.
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Exploring tools and methodologies to measure and report on UX performance.
​Apply Insights to Drive Decisions
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Presenting actionable insights and recommendations to stakeholders
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Prioritising recommendations with key stakeholders to inform product development and business strategies.
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Key Outcomes:
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Gain better confidence in generating actionable research insights.
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Understand how to apply key performance metrics (KPIs) to measure progress for the business
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Learn how to effectively communicate research insights to your stakeholders audience.
Who is the workshop for?
The workshop is ideal for PM and UXs and Designers looking to enhance their analytical skills and drive evidence-based decisions. You may bring your research data or we can provide you with a use case to work with.
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Pricing
Per workshop
How do I sign up?
01
Secure your ticket by making a payment using Paybox on your phone ​
02
Send a screenshot + full name + Phone number to uxrlounge@gmail.com
03
You’re in! We’re happy to have you join us.
A receipt will be sent to you in reply
04
Get excited - more details and surprises will be coming your way soon
Agenda
16:00
16:30
16:45
17:00
18:45
19:00
20:45
Good to meet you!
We meet, mingle and take our seats
Let's get started
Opening and welcome to UXR Lounge event
with Shira, Chen & Dana
How to Score From a Rebound
Lessons learned from a failed launch, and how to bounce back
with Einav Kivshany, Design Lead @ WSC Sports
Analyze, Synthesise & Translate
Evaluate the most suitable tools for your project such as mind mapping, thematic analysis, and more; Translate insights to actions; Present and prioritize insights based on business or user needs to your key stakeholders
Break
Eat, rest and network
Set KPIs, Measure & Report
Understand key business and UX key performance indicators (KPIs) which help to communicate progress for businesses. Learn measurement tools to measure and report that will provide data-driven insights to guide business with decision-making.
Final notes and thoughts
Time to summarize the experience & say goodbye
FAQs
Will the workshop be online or face to face?
The workshop will be held in person only, at WSC sports, Abba Hillel Silver Rd 21, Ramat Gan. We do not plan to share it live.
Is the price for both workshops
The price is for one workshop. If you're interested in attending both,
please contact us at uxrlounge@gmail.com
Will the workshop be recorded or streamed?
We do not plan to record the workshop or share it online during or after the event. This is a face to face workshop only.
How do I sign up and pay?
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Secure your ticket by making a payment using Paybox (on your mobile phone)
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Send a screenshot + full name + Phone number to uxrlounge@gmail.com
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A receipt will be sent to you in reply​
Please expect further communication from us closer to the date.
Who is the workshop for?
The workshop is ideal for PM and UX practitioners looking to enhance their analytical skills and drive evidence-based decisions. You may bring your research data or we can provide you with a use case to work with.
What if I need to cancel my ticket?
Please reach out to us at uxrlounge@gmail.com